Millennials with families have discovered that travel agents are the best way to book a family holiday, because when something happens on a trip—like your hotel room isn’t right—you have someone to call to fix the problem, especially when the company is being uncooperative. TravelPress recently reported that this generation is finding great value with the travel agency community.
You can’t VIP yourself,” Jack Ezon, president of NYC’s Ovation Travel, one of the city’s largest, joked with Eileen Ogintz of Taking the Kids. “But it sure is nice to be treated like a VIP when you arrive or to have someone there to smooth over the rough spots. We can negotiate a lot of exceptions on behalf of our clients.”
Millennial parents are discovering this, and travel agents are seeing this firsthand as a new generation of parents turn to them for booking advice.
Ogintz points out that experts in the luxury industry have reported that families are looking for special experiences that they may not be able to arrange on their own. In fact, the 2016 MMGY Global Portrait of the American Traveler survey found more millennials using travel agents as did Ed Tapan, head of industry travel at Google.
“There is so much noise out there and so much information, Nancy was able to click through all of that,” Jason Reuben, told Ogintz. Reuben lives in Los Angeles, but called on Connecticut travel adviser Nancy Yale, Cruise and World Travel, to plan his honeymoon in Europe and Morocco.
“It wasn’t the extra perks as much as knowing we’d have a stress-free trip,” he said.
With the services of travel agents becoming more and more in demand, millennials need to find that trusted advisor to help them with their travel plans. If you are looking for a way to make your next vacation magical and stress free, please contact our office and let us know how we can help!
This article was first published by TravelPress on September 12, 2016